This customer was added as a friend on November 24, 2024. After a series of detailed understanding, communication, and review, he purchased this PP strapping production line, and paid a 50% advance payment on January 13, 2025 and signed the contract.
According to the contract between the two parties, we completed the equipment on time within the time specified in the contract and completed the commissioning in our company. The customer checked and verified through the online video and was very satisfied with the service attitude and quality. He paid 50% of the delivery price on February 11, 2025.
Regarding the arrival of the equipment at the unloading port, we will assist customers in customs clearance and provide various materials.
When the equipment arrives at the customer's factory, we will install and debug the machine on site within the agreed time, train the customer's staff on the operation of various processes, train customers on the understanding of raw materials, the proportion of raw materials added at different levels, the setting of various machine parameters, etc., to achieve 100% customer satisfaction.